Downtown Fort Worthis a great place to work.
Since 1998, “the WD” has helped some of America’s favorite consumer brands grow and excel in their categories by delivering innovative advertising, marketing and public relations solutions. Our award-winning combination of industry veterans and rising stars can provide you with a complete menu of the strategic, research, media planning, PR, Social Media, creative and interactive services your brand needs to truly thrive in the marketplace.
Openings & Applying
Submit Cover Letter & Resume stating the position for which you are applying to the email address below. Potential candidates will be contacted for a phone interview.
Jr Copywriter Intern
You may be a Junior Copywriter, but your ambitions are far from Junior. You have an unquenchable thirst for learning things. You find creativity to be a contagious force, and insights and data are a welcome beacon on a dark night. You want to write something that matters. That makes a difference. That turns heads. If you like what you hear so far, we may have a match. We're Warren Douglas and we are on a mission. We want to be one of the greats. In DFW? Sure. In Texas? Even better. Nationally? Yep. Now you're talking. We love what we do, and we love getting together to do it. Come join us! Be an integral part of helping us rise to our aspirations and do great work, worth doing.
Details
Reports to
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- Creative Director
Organizational Relationships
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- Creative Director
- Designers
- Social Media Team
- Account Service Team
Duties/Responsibilities
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- Reads briefs carefully to understand what is expected
- Concepts creative ideas which exceed client expectations
- Contributes to content ideas
- Performs research on assigned topics
- Maintains understanding of SEO best practices
- Provides creative development skills in combination with in-depth knowledge of technology
- Works with the designers to progress ideas to their greatest potential
- Stays up to date on current trends in advertising, branding, and design
- Stays up to date on industry news
- Keeps office atmosphere lighthearted
Qualifications/Skills/Experience
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- Working toward BA English, Journalism, Creative Writing, or similar
- Strong writing skills
- Excellent time management skills
- Ability to accept constructive criticism and implement adjustments
- Excellent research skills
- Self-starter
- Ability to prioritize tasks and manage last-minute requests
- Excellent communication/listening skills
- Lifelong learner
- Ability to adapt quickly
- Detail-oriented
- Ability to work autonomously
- Proficient in Microsoft Office (Mac experience, a plus)
Certificates/Licenses
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- None
Working/Physical Requirements
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- Hybrid office environment possible; heavy computer use
- 15-20 hours/week
Direct Reports
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- None
Director, Account Service
The Director of Account Service provides guidance and leadership to the Account Service Team. The Director acts as the liaison between account service and other departments, as needed. The Director serves as the Account Executive on key accounts, as necessary. Other responsibilities include management of utilization, database management and process refinement, and participation in leadership team initiatives. The Director works with a variety of personalities and areas of the agency to serve clients well.
Details
Duties/Responsibilities
Strategy & Execution
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- Support strategic development for all clients within the team
- Support team with execution, ensuring coverage during vacations and sick days within team
- Responsible for efficiency and profitability in execution
- Lead planning and action to support client growth
- Proactively serve clients daily in alignment with strategic goals and objectives
- Develop multi-channel communication strategies for client businesses
- Partner with other agency teams to develop robust communication plans for short-term initiatives as well as annual and long-term strategic goals
Client Relationships
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- Support account team as client sponsor connecting monthly with clients
- Ensure client relationships are strong within team, gaining trust and confidence of client stakeholders while demonstrating values and integrity
- Identify opportunities to improve the client relationship and/or business, and support these efforts when needed
- Build relationships with client stakeholders (Director, Sr. Managers, Managers)
- Provide monthly reporting to clients, advising them on the status of retainer hours and protectively addressing budget considerations
- Assist with challenging client conversations
- Exercise responsibility for client relationships and execution
Team & Training
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- Manage individual projects within timeline and identified budgets in conjunction with client-approved creative brief
- Train and manage a team of account executives, overseeing the execution of their portfolios and meeting revenue targets
- Maintain positive relationships within the agency and strive for efficient and effective communication that lends itself to solid client work
- Maintain real-time coaching and training with account team
- Support interview process for qualified candidates for growth and replacement
- Remain alert to industry trends and opportunities to train team and proactively share with clients
Business Development
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- Support new business development in assigning marketing team
- Support new business development team in onboarding new clients into account team
- Plan revenue goals for new/current clients
Qualifications/Skills/Experience
Education & Experience
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- Minimum 6-8 years of experience in a full-service marketing agency
- Experience serving as an account lead in verticals similar to those currently in the WD portfolio
- Highly relational
- Traffic/Project management experience
- Ability to partner with other departments to service accounts
- Training/mentoring of account coordinators and account executives
- Proficient in Microsoft Office (Mac experience, a plus), and/or Apple iCloud components
- Experience in charting tools, project management tools, or reporting platforms, a plus
- Self-starter
- Excellent communication/listening skills
- Lifelong learner
- Ability to adapt quickly
- Detail-oriented
- Ability to work autonomously
Personal Characteristics
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- Trust – Demonstrates character and competence at every point of interaction or delivery
- Humility – Appreciates others with an attitude of service and responsiveness. Is proud of the results delivered to the clients, demonstrated in collaboration and without arrogance
- Relevance – Adapts to the changing needs of our clients and our industry
- Innovation – Brings new ideas and solutions proactively and regularly
- Vision – Knows the desired outcome for the client and the individual
- Excellence – Is dissatisfied with ‘average’ and willing to invest the required effort for greatness. Isn’t afraid to put in the extra mile to achieve and exceed
- TEAM player – Works collaboratively across departments to turn ideas into action and has fun doing it!
Certificates/Licenses
None required; any digital or project management certifications, a plus
Working/Physical Requirements
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- Traditional office environment; heavy computer use
- 8-hour day
- Occasional nights and weekends, as required
- Hybrid office environment
Direct Reports
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- Account Executives
- Account Coordinators
- Account Service Interns
Account Executive
The Account Executive exists to create a buffer between the agency departments and the client, serving as a liaison for project completion. The Account Executive keeps projects on track and communicates goals and objectives while managing final deliverables.
Do you have what it takes to join our dynamic team of star players?
Details
Duties/Responsibilities
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- Expresses enthusiasm for the agency and for the client
- Employs exceptional problem-solving ability
- Executes project briefs and provides deliverables for the client
- Clearly communicates project goals and objectives, using agency project briefs
- Maintains consistent management of project timelines and budgets
- Initiates and maintains trust with the client, displaying a professional presence in dress, language, and availability
- Holds the client in high esteem, ensuring the client’s sense of importance with the agency
- Proactively directs the agency team in serving the clients
- Negotiates difficult client issues with integrity, ensuring continued client trust in the agency
- Manages multiple personalities and activities
- Develops creative solutions to difficulties
Qualifications/Skills/Experience
Education & Experience
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- 2+ years experience on the agency side of the advertising model
- Articulate in written and oral communication
- Relational and composed in various settings
- Excellent judgment in agency and client needs assessments
- Experience in consumer packaged goods, a plus
- Sales experience, a plus
- Flexibility in working with a variety of clients
- Self-starter
- Excellent communication/listening skills
- Lifelong learner
- Ability to adapt quickly
- Detail-oriented
- Ability to work autonomously
- Proficient in Microsoft Office (Mac experience, a plus)
Personal Characteristics
-
- Trust – Demonstrates character and competence at every point of interaction or delivery
- Humility – Appreciates others with an attitude of service and responsiveness. Is proud of the results delivered to the clients, demonstrated in collaboration and without arrogance
- Relevance – Adapts to the changing needs of our clients and our industry
- Innovation – Brings new ideas and solutions proactively and regularly
- Vision – Knows the desired outcome for the client and the individual
- Excellence – Is dissatisfied with ‘average’ and willing to invest the required effort for greatness. Isn’t afraid to put in the extra mile to achieve and exceed
- TEAM player – Works collaboratively across departments to turn ideas into action and has fun doing it!
Account Coordinator
The Account Coordinator provides administrative and client support to account executives. The Account Coordinator assists in the day-to-day administration of creative and digital initiatives on client accounts. The Account Coordinator maintains a high level of awareness of client activities, managing excellent communication with client contacts.
Do you have what it takes to join our dynamic team of star players?
Details
Duties/Responsibilities
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- Provides administrative support to the account team in creative and digital projects
- Assigns tasks and deliverables to the creative and digital teams
- Proactively communicates and manages communication with clients (timelines, project status, deadlines)
- Pursues, develops, and maintains a working-level understanding of client industries
- Attends to client needs and seeks to add value to the client-agency relationship
- Fields and processes internal and external information requests
- Provides input and documents client meetings and conference calls
- Generates estimates
Qualifications/Skills/Experience
Education & Experience
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- Bachelor’s degree in Marketing or related field (Marketing, preferred)
- Excellent customer service skills
- Excellent communication/listening skills
- Highly organized with excellent attention to detail
- Ability to work autonomously
- Ability to adapt quickly
- Proficient in Microsoft Office (Mac experience, a plus)
Personal Characteristics
-
- Trust – Demonstrates character and competence at every point of interaction or delivery
- Humility – Appreciates others with an attitude of service and responsiveness. Is proud of the results delivered to the clients, demonstrated in collaboration and without arrogance
- Relevance – Adapts to the changing needs of our clients and our industry
- Innovation – Brings new ideas and solutions proactively and regularly
- Vision – Knows the desired outcome for the client and the individual
- Excellence – Is dissatisfied with ‘average’ and willing to invest the required effort for greatness. Isn’t afraid to put in the extra mile to achieve and exceed
- TEAM player – Works collaboratively across departments to turn ideas into action and has fun doing it!
Senior Account Executive
As the face of the agency, the Senior Account Executive serves as the liaison between the agency and the client(s), ensuring a valuable, thriving relationship with the client. This individual develops and manages marketing and digital projects. The Senior Account Executive administers budgeting, reporting, and data analysis for clients.
Details
Duties/Responsibilities
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- Writes strategic briefs, approves and guides improvements on creative, digital, PR, and media briefs for clients
- Partners with strategic team to craft strategic plans for all clients, as needed – own the production of final deliverables
- Refines internal strategic processes across disciplines
- Partners with strategic team to craft new business and proprietary tool presentations, as needed – often owns the production of the final deliverable
- Provides guidance and assistance in implementing market research, Warren Douglas proprietary tool applications, as well as MRI and other applications for all clients, as applicable
- Oversees budget of assigned clients
- Executes planning, design, and development of client and internal projects
- Provides account management services for client(s) – emails, project management, reporting, social content review and approval, estimates, and SOW development and management
Qualifications/Skills/Experience
Education & Experience
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- 5+ years of experience in agency-side account management or media buying (experience in eye care, preferred)
- Bachelor degree required
- Strong skills in creating and proofing presentations
- Proficient in building spreadsheets, managing budgets, and forecasting financials
- Thorough understanding of consumer marketing
- Poised communication skills with attention to detail and timeline management
- Excellent social skills
- Ability to prioritize tasks and manage last-minute requests
- Self-starter, lifelong learner
- Enjoys working with teams as well as autonomously
- Hybrid work environment
Personal Characteristics
-
- Trust – Demonstrates character and competence at every point of interaction or delivery
- Humility – Appreciates others with an attitude of service and responsiveness. Is proud of the results delivered to the clients, demonstrated in collaboration and without arrogance
- Relevance – Adapts to the changing needs of our clients and our industry
- Innovation – Brings new ideas and solutions proactively and regularly
- Vision – Knows the desired outcome for the client and the individual
- Excellence – Is dissatisfied with ‘average’ and willing to invest the required effort for greatness. Isn’t afraid to put in the extra mile to achieve and exceed
- TEAM player – Works collaboratively across departments to turn ideas into action and has fun doing it!
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Let's discuss if we're a fit for your premium brand. Our approach may be just what you need to take your business to the next level.
