How Delta’s Focus on Customer Experience Turned a Bankrupt Airline into a Powerhouse Brand

Apr 12, 2017.

Eleven years after filing for bankruptcy, Delta made record profits in 2016, even landing on best places to work lists. Find out which steps Delta took to build a powerhouse brand in this article from AdWeek.

Analytics, Creative, Digital, Direct, Media, Public Relations, Social, Strategy

Advertising, Travel

How Delta’s Focus on Customer Experience Turned a Bankrupt Airline into a Powerhouse Brand

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How Delta’s Focus on Customer Experience Turned a Bankrupt Airline into a Powerhouse Brand

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